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Terms of Sales

GENERAL CONDITIONS OF SALE CUSTOMER CONSUMER

Article 1 - GENERAL PROVISIONS - SCOPE

1.1 These General Conditions of Sale ("the GTC") determine the rights and obligations of the parties in connection with the online sale of Products.

1.2 Any Order placed on the Maison Bijoux website implies the prior and unrestricted acceptance of these General Conditions of Sale, which are subject to French law. These GTCS are therefore an integral part of the Contract between the Client and the Company. They are fully enforceable against the Customer who declares to have read and accepted them, without restriction or reservation, before placing the Order.

1.3 These T & Cs apply to any Order placed by an adult natural person acting as a consumer. The Customer therefore certifies that he is a natural person over 18 years of age, acting for purposes that do not fall within the scope of his commercial, industrial, craft, liberal or agricultural activity. He acknowledges having the full capacity to commit when placing an Order and undertakes to provide truthful elements as to his identity.

1.4 EXCLUSION: Are expressly excluded from the scope of these T & Cs persons acting in a professional capacity, that is to say natural or legal persons, public or private, who act for purposes falling within the scope of their commercial, industrial, craft activity; liberal or agricultural, including if they act in the name or on behalf of another professional.
Professionals who wish to place an Order with the Company are invited to contact us directly.

1.5 The GTCs applicable to each Order are those in force on the date of payment or of the first payment in the event of multiple payments) of the order. The Company reserves the right to modify them at any time, by the publication of a new version on its website. These T & Cs can be viewed on the Company's website at the following address: https://maisonbijouxshop.com and can be downloaded in pdf format.

Article 2 - CONCLUSION OF THE ONLINE CONTRACT

2.1. Order process

To buy one or more Products on the site, the Customer selects each Product and adds it to his basket. Once their selection is complete, they must confirm their basket to place the Order (1st click)

At this stage, the Customer is redirected to a page containing:
A summary of the selected Products, the corresponding prices, terms and delivery costs. It is then up to him to check and possibly correct the contents of his basket.
These GTC. It is up to him to read them carefully before validating the entire Order.

This validation of the Order after checking the basket and reading the T & Cs (2nd click) constitutes conclusion of the Contract and the Customer acknowledges that the 2nd click results in an obligation to pay on his part.

The Customer is then redirected to the payment page. He can choose between the different payment methods offered and proceeds to the payment of his Order.

After having validated his Order and made his payment, the Customer receives, on the email address he provided to create his account, a confirmation message from the Company. This message contains, in pdf format:
The summary of his order (selected product, price, terms and delivery costs);
The precise identification of the company and its activity;
The Order number;
The terms, conditions and withdrawal form;
These GTC in pdf format.

In the event that the Order confirmation is not received, the Customer is recommended to contact the Company using the contact form on the site.

The Customer then receives a purchase invoice transmitted in electronic form, which the Customer expressly accepts.

The Customer is strongly advised to keep this confirmation message and the purchase invoice which is also sent to him in electronic format since these documents can be produced as proof of the Contract.

2.2 Case of refusal of validation of the Order by the Company

The Company reserves the right to refuse your Order for any legitimate reason, including for example:
Order not in accordance with the GTC;
Quantities ordered that do not correspond to normal use by a consumer Customer;
Non-payment of a previous Order or ongoing dispute concerning a previous Order;
Suspicion of fraud on the Order (supported by a bundle of consistent evidence).

Article 3 - SPECIFICATIONS AND AVAILABILITY OF PRODUCTS

3.1 Product Specifications

The essential characteristics of the goods and their respective prices are made available to the Customer on the Company's websites, as well as, where applicable, information on the use of the product.

3.2 Product availability

Product offers are valid within the limits of stocks available from our suppliers. This Product availability is normally indicated on the specific Product page.

Article 4 - PRICE OF PRODUCTS

4.1 Reference prices indicated on the sites

The reference price of the Products offered on the site is the price recommended by the brand, the manufacturer or its official representative. Otherwise, it is a price determined according to the prices at which the Product is commonly sold in a panel of retailers distributing it. This price is updated as soon as the brand, the manufacturer or its official representative communicates a new recommended price for the Product or as soon as the price charged within the panel of signs is modified.

4.2 Modification of the prices indicated on the sites

The prices of the Products are indicated on the product description pages. They are indicated excluding tax, customs duties and shipping costs. The Company reserves the right to modify the prices of the Products at any time, in compliance with the applicable legislation.

The Products ordered will be invoiced on the basis of the price in effect on the site at the time of validation of the Order.

4.3 Product prices

Insofar as many Products are imported from abroad (outside the European Union) at the request of Customers, the prices of Products sold through websites are indicated in Euros excluding taxes (excluding VAT and customs duties) unless indicated. opposites. They are precisely determined on the product description pages. They are also indicated in Euros excluding tax (excluding VAT and customs duties), unless otherwise indicated, on the Product Order page, and excluding specific shipping costs.

Product prices do not include import VAT, import taxes or customs duties, which must be paid in addition and will be fully borne by the Customer, who is liable for these taxes as the recipient. of the product.

The prices of the Product (s) do not include the costs of packaging, conditioning, shipping, transport, insurance and delivery of the Product (s) to the delivery address.

4.4 Payment of taxes

The Customer is solely responsible for the process of declaration and payment of import VAT during customs clearance of the Product. He may be asked to pay import VAT. Insofar as this tax is not the responsibility of the Company, it cannot be required to reimburse this tax.

For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. The Company has no control over these rights and amounts.

They will be the responsibility of the Customer and are his responsibility (declarations, payment to the competent authorities, etc.). As such, the Company invites the Customer to obtain information on these aspects from the corresponding local authorities.

Article 5 - PAYMENT OF THE PRICE OF THE PRODUCTS

5.1 Time of payment

Payment of the full price of the Order must be made immediately after validation of the Order.

The Company may, exceptionally, grant payment in installments, in particular having regard to the amount to be paid and to its knowledge of the Client concerned. However, the Company has no obligation to grant such payment terms. In the event of a particular situation, the Customer may request it by contacting the Company's Customer Service at the following address contact@maison-bijoux.com .

5.2 Payment methods

To pay for his Order, the Customer can choose between different payment methods:

Payment by credit card :
Only bank cards attached to a banking establishment located in France or international bank cards (Visa, MasterCard, American Express and Maestro) are accepted. The Customer guarantees the Company that he has the necessary authorizations to pay with the bank card used. He expressly acknowledges that the commitment to pay given by card is irrevocable and that the communication of his bank card number constitutes authorization to debit his account up to the total amount corresponding to the Products ordered. The amount will be debited at the time of validation of the Order.
Payments by bank card are made via a secure payment platform and the information on the bank cards communicated benefits from the SSL encryption process.

Payment via Paypal
Payment by Paypal is accepted up to a limit of € 1,000.
It is pointed out that in the event of recourse to this method of payment, the General Conditions of Use of Paypal, which are available on their site, are added to these GTC.

Payment by vouchers and / or promo codes
Vouchers and / or promotional codes issued by the Company can be used to pay for all or part of the Order. These vouchers and / or promotional codes are only valid once. In the event of an attempt to fraudulently use vouchers and / or promotional codes, the Company may proceed to the outright cancellation of the Order.

In general, in the event of a refusal of payment authorization by officially accredited bodies or in the event of non-payment of the Order, the Company reserves the right to suspend and / or cancel said Order.

The Company reserves the right to suspend any of the payment methods at any time, in particular in the event that a payment service provider no longer offers the service used or in the event of a dispute with a Customer concerning a Previous order.

The Company reserves the right to set up an Order verification procedure intended to ensure that no one is using the bank details of another person without their knowledge. As part of this verification, the Customer may be asked to send by email or by post to the Company a copy of an identity document, proof of address as well as a copy of the bank card used for payment. . Precise information on the exact content of the information requested (to preserve the confidentiality of his data) will be communicated to the Customer in the event of verification. The order will only be validated after receipt and verification of the documents sent.

Article 6 - DELIVERY - CUSTOMS CLEARANCE - RECEPTION

6.1 delivery

Before the validation of the Order, the Company communicates to the Customer information concerning the various delivery methods as well as their respective prices. Following the choice of the delivery method by the Customer, the Company provides him with an estimate of the delivery time.

The Company will do everything in its power to ensure that the Product (s) are delivered on or before the date scheduled for delivery. In case of difficulty, the Company undertakes to communicate quickly with the Customer to inform him and to seek with him an adequate solution.

Air transport, shipping and / or delivery of the Product (s) will be fully covered by the Customer ("Delivery costs"). These delivery costs are included in the final price invoiced to the Customer at the time of the Order. On the other hand, any customs charges are not included in the price invoiced to the Customer by the Company.

Depending on the terms chosen by the Customer, delivery will be made, either to the address mentioned by the Customer, or, where applicable, to a relay point chosen by the Customer from the list of available points. It is therefore the Customer's responsibility to check the information provided for delivery because he remains solely responsible for any failure to deliver due to incomplete or erroneous information.

6.2 Customs clearance

At the time of his purchase, the Customer buys the product duty free and becomes the importer of the product purchased in his capacity as recipient of the Product.

He is therefore in particular responsible for the process of importing and clearing the product through local customs offices. Depending on the price of his order, he may be asked to pay customs duties (for Products with a customs value greater than € 150).

The Customer is solely responsible for the customs duty declaration process during customs clearance of the Product. These customs duties, which are not invoiced to the Customer by the Company, do not fall under the responsibility of the Company. The latter can therefore not be held liable for the reimbursement of these rights.

6.3. Reception

Upon receipt of the Product, the Customer undertakes to check that the Product is complete and that it is not damaged.

If an anomaly is noted, the Customer must contact the Company's Customer Service within three days (excluding public holidays) following the date of receipt of the Product. Any complaint filed after the deadline cannot be processed.